Privacy Policy
Last updated: October 2026
At The Kaleen (operating at thekaleen.com), we respect your privacy and are committed to protecting any personal data you share with us.
1. Information We Collect
When you submit an inquiry form or contact our workshop via email or WhatsApp, we may collect your name, email address, phone number, and details regarding your custom rug project. We do not process payments, credit card numbers, or banking details on TheKaleen.com.
2. External Purchases via Etsy
When you choose to purchase an item, you navigate to our verified storefront on Etsy (TheKaleenIndia). Any financial transactions, billing details, and shipping addresses submitted during checkout are processed directly by Etsy, Inc., governed by Etsy's Privacy Policy and PCI-DSS compliance standards.
3. How We Use Your Information
We use submitted inquiries exclusively to:
- Respond to your bespoke rug design and sizing questions.
- Provide dimensional price estimates and production schedules.
- Deliver customer service regarding ongoing artisan orders.
We never sell, rent, or trade your personal data to third parties or marketing brokers.
4. Cookies & Tracking
This website does not deploy invasive advertising or third-party tracking scripts.
5. Contacting Us About Your Data
If you wish to view, update, or request the deletion of any inquiry data you have submitted, please email us at info@thekaleen.com.